Our Paradigm Services team ensures our customers get the maximum benefit from their communications system. The team is responsible for all aspects of Skynet 5 service delivery, including network operations, maintenance and customer support.

The flexible and pro-active approach of the team helps ensure the rapid and smooth introduction of new products, services and technologies. Where new commercial products are able to enhance the service provided to our customers, we are quick to embrace these and introduce them into our catalogue.

Services provided include:

Customer Services
Providing world-class support to all our customers.

Family and Friends Information
Helping forces personnel on operations overseas keep in touch with those back home.

Secure Communications Services
Providing secure satellite communications to governments, armed forces, organisations and businesses around the world.

Terminal Services
Terminal Services, for land and sea operations, available as a stand-alone offering or as part of a larger contract.

WelComE Services
Telephone, Internet and email services for armed forces personnel engaged in operations overseas.